Who are we?

At Air Vista Travels, we redefine the way you experience travel by offering unparalleled flight booking services that ensure a smooth and delightful journey from takeoff to touchdown. As an IATA Certified travel agency, we take pride in our commitment to excellence, professionalism, and customer satisfaction.

Booking Policy

Air Vista Travels Ticket Booking Policy

Welcome to Air Vista Travels, your trusted partner in flight bookings. Please take a moment to familiarize yourself with our ticket booking policy to ensure a smooth and enjoyable booking experience.

1. Booking Process:

  • Air Vista Travels acts as an intermediary between you and major airlines, facilitating the booking process.
  • To book a flight, visit our website or contact our customer service team. Provide accurate passenger information as per government-issued identification.

2. Flight Availability:

  • Air Vista Travels offers a wide range of flights from major airlines but does not guarantee the availability of specific flights or seats.
  • All flight information, including schedules and availability, is provided by the respective airlines.

3. Pricing and Payment:

  • Our website displays the total cost of the flight, including our service fees. These fees cover our operational costs and customer service.
  • Prices may change based on availability and airline policies. Once booked, the price is confirmed.
  • Payments can be made through various secure methods on our platform.

4. Confirmation and E-Tickets:

  • Once payment is successful, you will receive a booking confirmation email containing your electronic ticket (e-ticket).
  • It is your responsibility to carefully review the details on the e-ticket and contact us immediately if there are any discrepancies.

5. Changes and Cancellations:

  • Changes and cancellations are subject to the policies of the respective airlines.
  • Air Vista Travels may charge additional service fees for changes or cancellations, and these fees will be communicated to you before processing.

6. Refunds:

  • Refund eligibility is determined by the airline’s policies. Air Vista Travels will facilitate the refund process on your behalf.
  • Please allow sufficient time for the refund to be processed by the airline.

7. Customer Support:

  • Our customer support team is available to assist you with any inquiries or issues related to your booking.
  • Contact us through the provided channels, and we will strive to address your concerns promptly.

8. Disclaimer:

  • Air Vista Travels is not responsible for any changes to flight schedules, cancellations, or disruptions caused by the airlines.
  • It is recommended to check your flight status directly with the airline before departure.

By using Air Vista Travels for your flight bookings, you agree to abide by the terms and conditions outlined in this ticket booking policy. We appreciate your trust in our services and look forward to assisting you in your travel adventures. Safe travels with Air Vista Travels!

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